Frequently Asked Questions
Please read our FAQ before sending us a message.
Are all your products authentic?
Yes. LunaVapers only sells 100% authentic vapes, e-liquids, and accessories from trusted brands.
How long does shipping take?
Orders are processed within 24 hours. Shipping typically takes 2–5 business days, depending on your location.
Do you offer returns or refunds?
Yes. Unopened and unused items can be returned within 14 days of delivery. Contact support@lunavapers.com
for help.
What payment methods do you accept?
We accept major cards, digital payments, and secure checkout options.
Do I need an account to order?
No, you can checkout as a guest. However, creating an account helps track orders and save addresses.
Is vaping allowed for all ages?
No. You must be 21+ to purchase any vaping product. Age verification is required.
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